Last updated: 18 September 2026
This Payment Policy explains how payments are handled for purchases made from Spurtable through spurtable.shop.
Currency
Prices for customers in the United States are displayed and charged in US dollars (USD) unless another currency is clearly shown during checkout.
If your payment method is issued in another country or currency, your bank or payment provider may apply currency-conversion charges or other fees. These charges are determined by the payment provider and are not controlled by Spurtable.
Accepted Payment Methods
The payment methods currently available are displayed during checkout.
Payment-method availability may depend on:
- the customer’s location;
- device;
- currency;
- order value;
- products ordered; and
- payment-provider eligibility requirements.
You must use only a payment method that you are authorised to use.
We do not guarantee that every payment method will be available for every transaction.
Payment Processing
Payments are processed through Shopify’s checkout and the payment provider selected by the customer.
Spurtable does not receive or store complete payment-card numbers.
Payment providers may independently collect and process payment details, billing information, device information and information required for identity, security or fraud-prevention checks under their own terms and privacy notices.
Submitting an order does not guarantee its acceptance.
An order is accepted when we confirm acceptance or dispatch it, as explained in our Terms of Service.
Payment Authorisation
When an order is submitted, the selected payment provider may authorise or charge the amount displayed during checkout.
An authorisation may temporarily reserve funds without completing the final charge.
Payment providers may perform identity, security and fraud-prevention checks. A payment may be declined, delayed, held or cancelled when:
- the payment cannot be authorised;
- billing information is incomplete or incorrect;
- the payment provider identifies a security concern;
- the payment method has expired;
- sufficient funds or credit are unavailable;
- the transaction exceeds a provider limit;
- the payment method is unavailable in the customer’s location; or
- additional verification is required.
If a payment fails, review the information entered or contact your bank or payment provider.
Prices, Taxes and Delivery Charges
The product price, applicable taxes, delivery charges and any other unavoidable charges collected by Spurtable will be displayed before you submit the order.
Applicable sales tax may vary depending on the delivery destination and other relevant factors.
We will not charge you for an optional product or service unless you expressly select it.
You are responsible for reviewing the order total before submitting payment.
Pricing Errors
We take reasonable care to ensure that prices are accurate.
If an obvious pricing error occurs, we may cancel the affected order before acceptance and refund any payment taken.
Where practical, we may contact you and offer the option to place the order at the correct price.
We will not increase the price of an order after acceptance unless the change is required by law or expressly agreed with you.
Payment Confirmation
After submitting an order, you should receive an acknowledgement at the email address provided during checkout.
An automated acknowledgement confirms that we received the order but does not necessarily mean that the order has been accepted.
Please contact support@spurtable.shop if you believe you were charged but did not receive an order acknowledgement.
When contacting us, provide:
- your full name;
- the email address used during checkout;
- the approximate transaction date;
- the amount charged; and
- any available order number.
Do not send complete payment-card numbers by email.
Duplicate or Pending Charges
A payment provider may display a temporary pending authorisation before the transaction is completed.
In some cases, a failed or cancelled attempt may remain visible as pending until the bank or payment provider releases the authorisation.
If you believe you have been charged more than once, contact your payment provider and email support@spurtable.shop so we can review the relevant order records.
Refunds
Approved refunds are issued to the original payment method unless otherwise agreed or required by applicable law.
After we issue a refund, your bank, card issuer or payment provider may require additional processing time before the funds appear in your account. This processing period is outside our control.
Refund eligibility, return instructions and applicable timescales are explained in our Return and Refund Policy.
Failed, Reversed or Cancelled Payments
If a payment is reversed, cancelled, disputed or recalled before the order is fulfilled, we may place the order on hold or cancel it.
If the order has already been dispatched, we may contact you to resolve the outstanding payment where permitted by applicable law.
We may also restrict future transactions where we reasonably believe that fraud, unauthorised payment activity or abuse has occurred.
Payment Disputes
Contact support@spurtable.shop promptly if you do not recognise a charge or believe an order-related payment is incorrect.
We will review the available order and payment information.
You may also contact your bank, card issuer or payment provider regarding an unauthorised or disputed transaction.
Nothing in this policy limits any dispute rights provided by applicable law or by your payment provider.
Payment Security
You must provide current and accurate payment and billing information.
Do not send the following through email, social media or the website contact form:
- complete payment-card numbers;
- card security codes;
- online-banking passwords;
- bank-account login details; or
- other sensitive financial credentials.
If you notice an unauthorised transaction, contact your payment provider promptly and notify us so that we can review the associated order.
Customer Rights
Nothing in this Payment Policy limits any mandatory consumer rights available under applicable federal or state law.
Your cancellation, return, refund and product-related rights are explained in our:
Contact
For payment or order questions, contact:
Spurtable
296 Thorold Road
Ilford, IG1 4HD
United Kingdom
Email: support@spurtable.shop
Website: https://spurtable.shop
Please include your order number and the email address used during checkout.
Do not send complete payment-card numbers, security codes or banking passwords through email.