Frequently Asked Questions

Orders

Where does Spurtable deliver?

We currently accept delivery addresses in the United Kingdom. Available delivery services and charges are shown at checkout.

How long will my order take?

Orders are normally prepared for dispatch within 1–3 business days. Standard UK delivery is normally estimated at 3–5 business days after dispatch. Any available express service will be shown at checkout. Delivery dates are estimates unless expressly agreed.

Will I receive tracking?

Where tracking is available, it will be sent to the email address used at checkout.

Can I change or cancel an order?

Email spurtable1@gmail.com as soon as possible. We cannot guarantee changes or cancellation after fulfilment begins.

Products and sizing

Which sizes are available?

Available sizes are shown on each product page. Please select the required size before adding an item to your basket.

Will colours look exactly the same?

We aim to show colours accurately, but appearance can vary slightly between screens and lighting conditions.

How should I care for an item?

Always follow the care label supplied with the garment. Contact us before washing if you believe an item has arrived damaged or faulty.

Returns and refunds

Can I return an online order?

You may notify us that you wish to cancel most eligible online purchases within 14 days after receiving the goods. After notifying us, you normally have a further 14 days to send the goods back.

Who pays return postage?

Customers normally pay the direct cost of returning unwanted items. If an item is faulty, damaged or not as described, contact us so we can provide the appropriate remedy.

When will I receive my refund?

Eligible refunds are normally issued within 14 days after we receive the returned goods or evidence that they were sent back, whichever is earlier. Please read the full Return and Refund Policy for conditions and exclusions.

Contact

How can I contact Spurtable?

Use our Contact page or email spurtable1@gmail.com. Please include your order number when asking about an existing order. We aim to acknowledge messages within two business days.